Shipping Policy

Product Processing Time

After you complete the payment, we will process your order as soon as possible. Generally speaking, we will process your order within 1-3 days after your payment.

1. Order Confirmation: After you complete the payment, we will send a confirmation email to confirm that your order has been successfully received.

2. Order Processing: Our team will start preparing your order. This includes picking items from inventory, doing quality checks and packing items.

3. Shipping Preparation: After processing, we will hand over your order to our logistics partner for shipment.

Please note that the processing time does not include the actual shipping time. The processing time may be extended due to large order volumes or special circumstances (such as holidays). If there is a delay, we will notify you by email.

Shipping Method

We are delighted to offer you free shipping on all our products! We have partnered with reliable logistics providers like DHL, Fedex and others to ensure that your orders are delivered safely and punctually. There's no need for you to worry about any shipping fees or view estimated shipping costs at checkout. You can simply confirm your order and pay for the items, and we'll take care of getting them shipped to you at no additional cost.

Shipping Time

After you complete the payment for your order, the estimated shipping time is 5-15 days. The shipping time will vary depending on your location, order size and weight. It may also change due to shopping seasons, special holidays, force majeure or other unforeseen circumstances beyond our control.

Shipping Information Tracking

After your order is shipped, we will send an email with tracking information to the email address you provided. The email will contain the order tracking number. You can check the delivery status of your order at any time through the tracking number. If you do not receive tracking information, you can contact our customer service team, and we will assist you in confirming the order status and ensure that you receive the latest shipping information in a timely manner.

Damaged or Lost

If the goods you received are damaged or lost, please contact us after receiving the goods and provide relevant photos and order information. We will work with you to solve the problem and provide return, exchange or refund services according to the situation.

We are committed to providing you with a worry-free shopping experience. If you encounter any problems during transportation, please feel free to contact us and we will solve the problem for you as soon as possible.